Return Policy

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If you are unsatisfied with your order due to any reason, you may return the item(s) within 14 days of receiving your order to this address:

 

Niraj Pradhan
Niraj Pradhan Studios 
F-16/Shree Venkatesh Krishna Apt.,

Hinjewadi Phase-1, Pune-411057, Maharashtra, India

 

In order to receive a full return of your money, the return postage must be postmarked within 14 days of receiving your order. 

If all of the item(s) are returned within this time-frame in the same condition as it was when shipped, you will receive a full refund of the purchase price (Please note that return postage will not be refunded ).

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Packaging & Shipping

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I personally guarantee that my paintings will be packaged in such a way to prevent the damaging at its best during the transit process. I package all my original art/Open edition prints myself in my studio with acid free plastic wrap and protected by high quality double-walled cardboard. I then box them into custom made boxes. I ensure that the order(s) are safely delivered to you without any single damage.

 

Orders for the original paintings or fine art prints are typically shipped within 1-3 business days. Handling time for prints can vary a little, but typically is around 2-3 days. Most orders within the India should arrive within 7-14 business days. 

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What if my artwork arrives damaged?

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If the package is received damaged in the mail, just photograph the package as it was received as well as the item itself. Email the photos to contact@nirajpradhanstudios.com along with a description of what is damaged. Your material will be reviewed as per the policy and if it is found that there was really a problem during shipping/handling process, your item will be replaced with no questions asked. So just relax!

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PRIVACY POLICY

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We are is fully committed to protecting your privacy. Customer information is only used for the purpose of fulfilling orders and never shared with anyone outside of Niraj Pradhan Studios. Email addresses provided by customers may be used in the future by Niraj Pradhan Studios to notify them of special offers or new products and will never be shared with anyone. (As per the customer specification)

 

Niraj Pradhan Studios

 

This site and all of its original content and images are the sole property of Niraj Pradhan (Niraj Pradhan Studios) and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws. The use of any images from this site without permission to profit from, advertise, reproduce, or to use in any other manner is not permitted and Niraj Pradhan Studios reserves the right to take full legal action upon anyone found doing so.

 

PRIVACY STATEMENT

 

What do we do with your information?

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We receive, collect and store any information you enter on our website or provide us in any other way. When you make a purchase from our store, we collect the personal information you give us such as your name, address and email address as part of the buying and selling process.

 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We do not link your IP address with anything personally identifiable.

 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

How do you get my consent?

When you provide us with personal information to complete any kind of transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?

If you don’t want us to process your data anymore due to any reason, please contact us at nirajpradhanstudios@gmail.com or send us physical mail to:

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Niraj Pradhan Studios 
F-16/Shree Venkatesh Krishna Apt.,

Hinjewadi Phase-1, Pune-411057, Maharashtra, India

Payment Policy:

If you choose a direct payment gateway to complete your purchase, then Wix (online platform that allows us to sell our products and services to you) may collect your data to be stored through Wix.com’s data storage, databases. They store your data on secure servers behind a firewall. 

All direct payment gateways that used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

THIRD-PARTY SERVICES

Our Site may contain any hyperlinks or pointers to Internet sites maintained by third parties.  These links are provided for your reference only.  We do not control, operate or endorse in any respect information, products or services on such third-party sites and are not responsible for their content.  Many third-party sites have their own privacy policies that differ from ours.  This privacy policy only covers our Site and does not cover any other site.  While we make every effort to keep your information secure, we do not control the policies of other sites.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


SECURITY

To protect your personal information, we take the outmost care and reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with the industry standard encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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QUESTIONS AND CONTACT INFORMATION

 If you would like to: access, correct, amend or delete any personal information we have have about you, you are invited to contact us at contact@nirajpradhanstudios.com or send us a physical mail to:

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Niraj Pradhan Studios 
F-16/Shree Venkatesh Krishna Apt.,

Hinjewadi Phase-1, Pune-411057, Maharashtra, India

 

 If you are looking for more information, please refer to our FAQs

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